Cancellation and Refund Policy

Squarefox Media – Cancellation and Refund Policy

1. Service Cancellation Policy

At Squarefox Media, we prioritize delivering top-quality digital marketing services tailored to our clients’ needs. However, we recognize that circumstances may arise requiring service cancellations. Below is our cancellation policy:

• Submitting a Cancellation Request:
  Clients wishing to cancel a service must email us at info@squarefoxmedia.com. All cancellation requests should be submitted in writing and must include a clear explanation for the request.
• Evaluation of Cancellation Requests:
  Cancellation requests will be reviewed on a case-by-case basis. Services already initiated or completed may not qualify for cancellation.

2. Refund Policy

Our refund policy ensures fairness and transparency. Refunds are subject to the following conditions:

• Eligibility for Refunds:
  Refunds are only applicable for services where no work has commenced. Refunds will not be provided for services already in progress or completed.
• Partial Refunds:
  For services partially completed, Squarefox Media may offer a partial refund based on the extent of the work delivered, at our discretion.
• Non-Refundable Services:
  Certain services, such as consultation fees, strategy development, and other intangible services, are non-refundable.

3. Refund Processing

Approved refunds will be processed within 14 business days of refund approval. Refunds will be made using the same payment method as the original transaction.

For questions about cancellations or refunds, please contact us at:

• Email: info@squarefoxmedia.com
• Phone: +91 88268 21947
• Office Hours: Monday to Friday, 9 AM – 6 PM